Scheduled maintenance: Tuesday 2nd September 2025

We will be carrying out scheduled maintenance on RPL and Login on Tuesday, 2nd September. During this period, there will be downtime between 7:00am and 7:30am.

Please make sure you are logged out of your account and have saved any work before this time.

Thank you for your understanding.

Upcoming System Update: Eportfolio & Learning Journal

On Wednesday, 3rd September 2025, we’ll be rolling out a series of enhancements to Eportfolio and the Learning Journal aimed at improving usability, accuracy, and the overall experience for both learners and assessors.

Release Notes
Full details of the changes can be found here.

⏱️ Scheduled Downtime
Please note that there will be a brief service interruption between 07:00 and 07:30 AM on the day of the update.

⚠️Action Required
To avoid any data loss, make sure you’re logged out and have saved all work before 07:00 AM.

Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Software Update: Wednesday 30th November 2022

Jade Pimblott

started a topic almost 3 years ago

On Wednesday, we're updating OneFile ILR to release fixes and new features:

New features and enhancements

ILR

Two new programme statuses of "No Achievement" and "Partial Achievement" have been added and are now visible on the programme cards, learner grid and dashboard.
New columns have been added to the programme status bar chart on your dashboard. These column show when the learner went on a break and how long they have been on the break for.
A new report has been created that summarises the achievement, retention and withdrawal rates.
A new report has been added which shows learners that are within 6 months of their end point assessment that don't have an EPA organisation assigned.

Bug fixes

ILR

Fixed a bug which was incorrectly validating the apprenticeship contract type date to field when the programme had been highlighted as being delivered to own employees.

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