Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


OneFile Eportfolio Software Update: Tuesday 29th April 2025

On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.

Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.

Release notes can be found here.


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Software Update: Wednesday 30th November 2022

Jade Pimblott
started a topic over 2 years ago

On Wednesday, we're updating OneFile ILR to release fixes and new features:

New features and enhancements

ILR

  •  Two new programme statuses of "No Achievement" and "Partial Achievement" have been added and are now visible on the programme cards, learner grid and dashboard.
  •  New columns have been added to the programme status bar chart on your dashboard. These column show when the learner went on a break and how long they have been on the break for. 
  • A new report has been created that summarises the achievement, retention and withdrawal rates.
  • A new report has been added which shows learners that are within 6 months of their end point assessment that don't have an EPA organisation assigned.

Bug fixes

ILR

  • Fixed a bug which was incorrectly validating the apprenticeship contract type date to field when the programme had been highlighted as being delivered to own employees.
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