Scheduled maintenance: Tuesday 2nd September 2025

We will be carrying out scheduled maintenance on RPL and Login on Tuesday, 2nd September. During this period, there will be downtime between 7:00am and 7:30am.
Please make sure you are logged out of your account and have saved any work before this time.
Thank you for your understanding.

Upcoming System Update: Eportfolio & Learning Journal

On Wednesday, 3rd September 2025, we’ll be rolling out a series of enhancements to Eportfolio and the Learning Journal aimed at improving usability, accuracy, and the overall experience for both learners and assessors.

Release Notes
Full details of the changes can be found here.  

⏱️ Scheduled Downtime
Please note that there will be a brief service interruption between 07:00 and 07:30 AM on the day of the update.

⚠️Action Required
To avoid any data loss, make sure you’re logged out and have saved all work before 07:00 AM.


Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

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Software Update: Thursday 3rd November 2022

On Thursday, we're updating OneFile Eportfolio and ILR to release fixes and new features:

NEW

ILR

  •  It is now possible to withdraw a learner if they are set to awaiting EPA. 
  • The Destination and Progression drop down now filters correctly, showing the appropriate outcome title when the outcome type is selected.
  • Learning actual end date has been added to the aim information page and this is now editable, making it easier for users to correct any mistakes themselves.

    Changes have been made to allow a user to change a learners programme from achieved back to awaiting EPA easily if a mistake was made.

FIXES

Eportfolio

  •  Improvements have been made to the performance of the page used to assign an ILP to learners. Paging has also been added to the learner list to reduce the number of learners show at one time. 
  •  Timeout error occurs when attempting to load the Unit Sampling table from the Unit Sampling page. Improvements have been made to the performance when loading the data from the database. 
  •  An error occurred when clicking Save on the Access Accounts page when the Centre Setting, "Interactive Employer Account (Employers) - Enable this group" is disabled. 
  •  When changing the placement of an Employer, if the option to revoke access to learners in the original placements is selected, then the Employer is not removed as the Learner's Default Employer. 
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