Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


OneFile Eportfolio Software Update: Tuesday 29th April 2025

On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.

Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.

Release notes can be found here.


Help centre

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Software Update: Tuesday 25th October 2022

On Tuesday, we're updating OneFile Enrol to release some new features and improvements:

NEW AND IMPROVED

Enrol

  • There is now the ability to delete an employer that does not have any learners associated with it
  • When a user creates a form, it will now prompt them to enter a Form Name at the start of the form creation
  • There is now the functionality to delete learners. Against Incomplete Learners there is a new delete icon. Once selected there is a conformation prompt to confirm the deletion. The learner and any forms associated with the learner are deleted.
  • There is now the ability to delete users from a centre.
  • There is now the facility to delete forms with an Incomplete Status.
    Against any form with an incomplete status there will be a delete icon. On selecting delete a confirmation modal will be displayed to confirm the deletion.
  • The "Review and Approve" Button has been reworded to "Review"
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