Scheduled maintenance: Tuesday 2nd September 2025

We will be carrying out scheduled maintenance on RPL and Login on Tuesday, 2nd September. During this period, there will be downtime between 7:00am and 7:30am.
Please make sure you are logged out of your account and have saved any work before this time.
Thank you for your understanding.

Upcoming System Update: Eportfolio & Learning Journal

On Wednesday, 3rd September 2025, we’ll be rolling out a series of enhancements to Eportfolio and the Learning Journal aimed at improving usability, accuracy, and the overall experience for both learners and assessors.

Release Notes
Full details of the changes can be found here.  

⏱️ Scheduled Downtime
Please note that there will be a brief service interruption between 07:00 and 07:30 AM on the day of the update.

⚠️Action Required
To avoid any data loss, make sure you’re logged out and have saved all work before 07:00 AM.


Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

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Software Update: Tuesday 6th September 2022 7am - 7:30am

On Tuesday Morning, we're updating OneFile  to release some new features and improvements:

NEW AND IMPROVED

Eportfolio

• Off The Job Report -  The Off-The-Job report has been updated to include the new OTJ fields; Method of Calculating Min OTJ, Planned OTJ (Hrs), Minimum OTJ (Hrs), Duration (Wks) and % of Planned OTJ. 

• Add ULN Number Column to Notes Reports -  The ULN column has been added to the Notes report 

• Decimal Scores are removed when BKSB data is added to the ILP -  The decimal scores for BKSB are being removed when BKSB data is added to the ILP

ILR

• View list of Archived Learners/programmes -  Users can now see archived learners within the Admin section. 

FIXES 

Eportfolio

•Access Accounts page broken for customers with thousands of employers due to the UI/Design and volume of users -  Changes have been made to the Access Accounts tab of the Learner Details page. These changes have been made to improve performance when a centre has a large number of employers. The Employer grid now only shows employers that have been allocated to the learner. Clicking the Assign Employer button will open the Assign Employer panel. Employers can then be allocated or removed by clicking the Add and Remove buttons. The Default Employer drop down now only contains the employers assigned to the learner. 

ILR

• ILR Warning: “Unable to save this contract record: the date applies to should not be after the Learning planned end date” – Validation fixed so that it is now possible to add an ‘Apprenticeship Contract Type’ (ACT) entry when the end date is set after the Programme’s planned end date.

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