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We will be migrating and upgrading our primary database server on Saturday 28th December 2024. This will require a maintenance window, during which services will be temporarily unavailable.

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Please ensure your data is saved and you are logged out before 7am on 28th December. 


Software Update: Thursday 12th December 2024

On Thursday, we're updating OneFile Events and Enrol, to introduce some new enhancements and fixes.

Release notes can be found here.


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[SLAY-6490] Internal Server Error when Episode Start Date/Learning Aim Start Date is set to be after the first scorecard date

Description: When a Learner tries to create a new scorecard on the system after one has already been submitted, an Internal server error will appear if the Learning Aim date or Episode Start date is set to be after the first scorecard was completed.

Workaround: Set the Learning Aim date/Episode Start date to be before the very first scorecard was created or on the same date

Our Technology team are working on a solution and we'll keep you posted on this forum!

  • Great news! this has now been resolved

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