Scheduled maintenance: Tuesday 2nd September 2025

We will be carrying out scheduled maintenance on RPL and Login on Tuesday, 2nd September. During this period, there will be downtime between 7:00am and 7:30am.
Please make sure you are logged out of your account and have saved any work before this time.
Thank you for your understanding.

Upcoming System Update: Eportfolio & Learning Journal

On Wednesday, 3rd September 2025, we’ll be rolling out a series of enhancements to Eportfolio and the Learning Journal aimed at improving usability, accuracy, and the overall experience for both learners and assessors.

Release Notes
Full details of the changes can be found here.  

⏱️ Scheduled Downtime
Please note that there will be a brief service interruption between 07:00 and 07:30 AM on the day of the update.

⚠️Action Required
To avoid any data loss, make sure you’re logged out and have saved all work before 07:00 AM.


Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

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Software Update: Wednesday 27th July 2022 7am - 7:30am

On Wednesday morning, we're updating OneFile to release some new features and improvements:

NEW AND IMPROVED

Learning Hub - Eportfolio

• Scorecards Highlight Criteria -  When a new scorecard is opened and Learning Journal entries have been linked to criteria since the last scorecard was submitted then the criteria will be highlighted. 

• Previous Scores can be copied over:  Previous scores can now be copied over into the current score when creating new scorecards. The new system setting "Copy scores from the previous scorecard" can be used to enable this functionality for your centre. 

• Scorecard Graph now shows the growth over the full duration of the Learning Aim. A Full Duration option has been added to the Date Range picker. 

Integrations

• The BKSB Databridge Integration has been switched off.  All records will remain accessible from the learner’s portfolio, but no further updates will take place using this version of the integration. Please switch to use the BKSB API integration if you wish to continue to integrate with BKSB. Further information on how this works can be found here

RPL

• Manage Standards - Funding Calculators are now broken up into draft and completed where you can also have different versions, so you should now be able to create new funding versions for the same standard.

• Manage Applicant - Work has been carried out to be in line with the new government funding rules where the OTJ hours are displayed to the user when reviewing the application.


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