Scheduled maintenance: Tuesday 2nd September 2025

We will be carrying out scheduled maintenance on our products on Tuesday, 2nd September. During this period, there will be downtime between 7:00am and 7:30am.
Please make sure you are logged out of your account and have saved any work before this time.
Thank you for your understanding.

Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

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Software Update: Friday 24th June 2022

On Friday morning, we're updating OneFile to release some new features, improvements and fixes:


NEW & IMPROVED

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  • There is now the facility to Save Draft when reporting Incorrect details on a Form. This will allow the Training Provider to leave the Form and return to editing before submitting it back to the Learner/Employer 
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