Scheduled maintenance: Tuesday 2nd September 2025

We will be carrying out scheduled maintenance on RPL and Login on Tuesday, 2nd September. During this period, there will be downtime between 7:00am and 7:30am.
Please make sure you are logged out of your account and have saved any work before this time.
Thank you for your understanding.

Upcoming System Update: Eportfolio & Learning Journal

On Wednesday, 3rd September 2025, we’ll be rolling out a series of enhancements to Eportfolio and the Learning Journal aimed at improving usability, accuracy, and the overall experience for both learners and assessors.

Release Notes
Full details of the changes can be found here.  

⏱️ Scheduled Downtime
Please note that there will be a brief service interruption between 07:00 and 07:30 AM on the day of the update.

⚠️Action Required
To avoid any data loss, make sure you’re logged out and have saved all work before 07:00 AM.


Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

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Software Update: Wednesday 1st June 2022

On Wednesday morning, we're updating OneFile to release some new features, improvements and fixes:

NEW & IMPROVED

ILR

  • Ability to download original/raw CSV summary report generated by FIS Tool. This new functionality will be available in the new FIS Report page and inside the Data Validation (FIS) tab for single learners.
  • New FIS Reports icon was added to the navigation menu. This icon will allow users to navigate to the new FIS reports section, where they will find a new table that contains previously run FIS reports.
    New FIS reports page:
    * Generate New Report button.
    * List of previously run FIS reports.
    * FIS report request status.
    * Ability to download original/raw CSV summary report generated by FIS Tool.
  • Ability to run FIS tool has been removed from the ESFA export section. The Request new EFSA report functionality will not longer have the option to request a FIS report  

FIXES

ILR

  • Learning delivery overview page not being updated correctly when starting a new aim from existing withdrawn/completed 
  • New Programme button disabled if any aim is in Break 
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