Scheduled maintenance: Tuesday 2nd September 2025

We will be carrying out scheduled maintenance on RPL and Login on Tuesday, 2nd September. During this period, there will be downtime between 7:00am and 7:30am.

Please make sure you are logged out of your account and have saved any work before this time.

Thank you for your understanding.

Upcoming System Update: Eportfolio & Learning Journal

On Wednesday, 3rd September 2025, we’ll be rolling out a series of enhancements to Eportfolio and the Learning Journal aimed at improving usability, accuracy, and the overall experience for both learners and assessors.

Release Notes
Full details of the changes can be found here.

⏱️ Scheduled Downtime
Please note that there will be a brief service interruption between 07:00 and 07:30 AM on the day of the update.

⚠️Action Required
To avoid any data loss, make sure you’re logged out and have saved all work before 07:00 AM.

Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Software Update: Monday 9th May 2022 - 07:00-07:30am

Gareth Dutton

started a topic over 3 years ago

On Monday morning, we're updating OneFile to release some new features, improvements and fixes:

NEW & IMPROVED

ILR

Remove Mark as Ready button.
The manual "Mark as Ready" button has been removed and now the system works out when the learner record is ready to be submitted. Learner records will automatically update status from "Gathering data" to "Ready" once all the mandatory fields are completed
Mandatory Fields have been reduced to send Learners to the FIS Tool, Users are able to send one or multiple learners to the FIS tool when the above fields are completed.
Seats are consumed after learner creation. The ILR system will consume seats as soon as learners are created. Seats consumed will be decreased by one after a learner deletion and increased by one after a new learner is created in the ILR

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