Scheduled maintenance: Tuesday 2nd September 2025

We will be carrying out scheduled maintenance on RPL and Login on Tuesday, 2nd September. During this period, there will be downtime between 7:00am and 7:30am.

Please make sure you are logged out of your account and have saved any work before this time.

Thank you for your understanding.

Upcoming System Update: Eportfolio & Learning Journal

On Wednesday, 3rd September 2025, we’ll be rolling out a series of enhancements to Eportfolio and the Learning Journal aimed at improving usability, accuracy, and the overall experience for both learners and assessors.

Release Notes
Full details of the changes can be found here.

⏱️ Scheduled Downtime
Please note that there will be a brief service interruption between 07:00 and 07:30 AM on the day of the update.

⚠️Action Required
To avoid any data loss, make sure you’re logged out and have saved all work before 07:00 AM.

Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Software Update: Wednesday 9th March 2022 - 07:00-07:30

Jade Pimblott

started a topic over 3 years ago

On Wednesday morning, we're updating OneFile to release some new features, improvements and fixes:

FIXES

Eportfolio

The calendar syncing functionality for Google has been fixed.
You can now sync your OneFile calendars with Google calendar. The sync will backdate one year and also contain all future calendar events in OneFile.
To find out more please refer to this support article here.

Learning Hub - Courses

The buffering of SCORM package videos has been resolved.
In Courses, a number of SCORM package videos were not playing correctly and were buffering. These videos will now play without the buffering.

IMPROVEMENTS

Enrol

Enrol users can now request daily overnight exports of all Enrol form data. These overnight exports will be CSV format and will be transferred via FTP. Please contact OneFile support to set this up for you.

ILR

We've added the ability to validate your learner/submission data within our ILR, using the Funding Information Service validator (FIS).
If you'd like to take advantage of this exciting new feature, please speak to your Customer Success Manager at OneFile and we'll arrange a walk-through!

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