Reduced Support Availability: 10th July 2025

Just to let you know, our team is attending the Onefile all company meeting on10th July 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

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Software Update: Wednesday 9th February 2022 - 07:00-07:30

On Wednesday morning, we're updating OneFile to release some new features:

NEW & IMPROVED

Enrol

We've added a new feature that allows you to bulk upload multiple applicants into Enrol. It'll help you to get your enrolment process off to a flying start rather than taking the time to create each applicant individually. You'll find this new feature on the Learner records page.


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