Scheduled maintenance: Tuesday 2nd September 2025

We will be carrying out scheduled maintenance on RPL and Login on Tuesday, 2nd September. During this period, there will be downtime between 7:00am and 7:30am.
Please make sure you are logged out of your account and have saved any work before this time.
Thank you for your understanding.

Upcoming System Update: Eportfolio & Learning Journal

On Wednesday, 3rd September 2025, we’ll be rolling out a series of enhancements to Eportfolio and the Learning Journal aimed at improving usability, accuracy, and the overall experience for both learners and assessors.

Release Notes
Full details of the changes can be found here.  

⏱️ Scheduled Downtime
Please note that there will be a brief service interruption between 07:00 and 07:30 AM on the day of the update.

⚠️Action Required
To avoid any data loss, make sure you’re logged out and have saved all work before 07:00 AM.


Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

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Software Update: Wednesday 12th January 2022 - 07:00-07:30

Jade Pimblott
started a topic over 3 years ago

On Wednesday morning, we're updating OneFile to release some new features, improvements and fixes:  

NEW & IMPROVED 

ILR 

  • Ability to view and edit Apprenticeship Contract type data field 

  • Ability to view and edit Employment status data   

FIXES 

ILR 

  • Fixed an issue where withdrawn form fields appear within completion status for learners’ records who are set to Ready 

  • Fixed an issue where Mark as ready button was appearing when a completed learner record was imported.  

  • Fixed error when adding certain email domains to user account 

  • Fixed an issue where mandatory fields were appearing twice under wrong heading in MFT when a new learner was created with manual program added on pop up window 

  • Fixed an issue when deleting a financial record, if there are more than 1 record 2 records are deleted.  

  • Fixed an issue of invalid value for Total training price being saved 

Enrol 

  • Fixed an issue where selecting/deselecting a single checkbox was causing a system error and forms could not be submitted 

  • Fixed an issue where the header and footer were displaying Not found when deleted on a duplicate form 

  • Fixed an issue were editing a field on a duplicated form containing a header was not updating correctly 

  

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