Scheduled maintenance: Tuesday 2nd September 2025

We will be carrying out scheduled maintenance on RPL and Login on Tuesday, 2nd September. During this period, there will be downtime between 7:00am and 7:30am.
Please make sure you are logged out of your account and have saved any work before this time.
Thank you for your understanding.

Upcoming System Update: Eportfolio & Learning Journal

On Wednesday, 3rd September 2025, we’ll be rolling out a series of enhancements to Eportfolio and the Learning Journal aimed at improving usability, accuracy, and the overall experience for both learners and assessors.

Release Notes
Full details of the changes can be found here.  

⏱️ Scheduled Downtime
Please note that there will be a brief service interruption between 07:00 and 07:30 AM on the day of the update.

⚠️Action Required
To avoid any data loss, make sure you’re logged out and have saved all work before 07:00 AM.


Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

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Software Update: Thursday 2nd September 2021 - 07:00-07:30

On Thursday morning, we're updating OneFile to release some new features, improvements, and fixes:   

NEW & IMPROVED 

Enrol

  • Training providers can fill in form fields before sending to learners and employers 

  • Guidance on adding logo’s to forms updated 

ILR 

  • The planned hours field is only available within the programme/standard aim 

  • Actual off the job field is no longer mandatory to mark a learner record as ready  

FIXES 

RPL 

  • The funding calculator will not show incorrect figures if the weightings are not changed from the default  

Learning Hub – Learning Journal 

  • Timesheet entries created from the Learning Journal will no longer show a 1-hour discrepancy 

ILR 

  • Campus Identifier field can be deleted  

  • Date in Prior Attainment field cannot be saved if this date is before the learner's date of birth 

These changes aren't guaranteed to be included in this update.  Any changes to the above planned updates will be communicated in this thread!



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