Scheduled maintenance: Tuesday 2nd September 2025

We will be carrying out scheduled maintenance on RPL and Login on Tuesday, 2nd September. During this period, there will be downtime between 7:00am and 7:30am.

Please make sure you are logged out of your account and have saved any work before this time.

Thank you for your understanding.

Upcoming System Update: Eportfolio & Learning Journal

On Wednesday, 3rd September 2025, we’ll be rolling out a series of enhancements to Eportfolio and the Learning Journal aimed at improving usability, accuracy, and the overall experience for both learners and assessors.

Release Notes
Full details of the changes can be found here.

⏱️ Scheduled Downtime
Please note that there will be a brief service interruption between 07:00 and 07:30 AM on the day of the update.

⚠️Action Required
To avoid any data loss, make sure you’re logged out and have saved all work before 07:00 AM.

Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Software Update: Wednesday 18th August 2021 7:00-7:30am

M

Mohammed Q

started a topic about 4 years ago

On Wednesday morning, we're updating OneFile to release some new features, improvements and fixes:  

NEW & IMPROVED

Eportfolio

As per recommendation from ESFA, when learners create a timesheet entry, they are informed that any breaks taken should not contribute to the time spent on the activity

ILR

In accordance with GDPR, learner records can be deleted

FIXES

Eportfolio

Error message notifies the user that there was an issue saving their review and won’t allow them to continue and potentially lose their updates

ILR

Email domains that contain more than two dots after the @ can be added and saved
The correct year will be set in the exported report title when in 21-22 funding year
Ability to read long texts on dropdowns
Off-the-job hours for aims set as Component Learning aim won't be presented on the XML file as expected by the ESFA

These changes aren't guaranteed to be included in this update. Any changes to the above planned updates will be communicated in this thread!

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