Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


OneFile Eportfolio Software Update: Tuesday 29th April 2025

On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.

Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.

Release notes can be found here.


Help centre

Submit a ticket Log in

Software Update: Thursday 22nd July 2021 7:00-7:30am

On Thursday morning, we're updating OneFile to release some new features, improvements, and fixes:   

NEW & IMPROVED 

Eportfolio 

  • Users can now sort Assessment Plans by Date Set, Assessment Plan Title and Next Planned Visit 

FIXES 

Eportfolio

  • When a learner status is changed within an assessment plan, the activity log report will show the name of the learner whose status has changed 

  • Using the In 2 weeks filter when viewing tasks, users will only see tasks due between 14 and 21 days


These changes aren't guaranteed to be included in this update.  Any changes to the above planned updates will be communicated in this thread!


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