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It’s been a very busy few weeks, but Christmas is nearly upon us.
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We hope you have a wonderful break full of fun, food and festivities.
Take care and have a Merry Christmas!
Our newest mobile app update is now available, Grab your free download now!
Apple App Store (Version 1.0.17)➡️ OneFile Eportfolio App on the App Store (apple.com)
Google Play Store (Version 1.0.18) ➡️ OneFile Eportfolio – Apps on Google Play
Our services will be temporarily unavailable on Saturday 28th December 2024 due to scheduled maintenance. Thank you for your patience.
Click here for more information.
Please ensue your data is saved and you are logged out before 7am on 28th December.
Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store.
Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App
Help centre
Description: Some learners are experiencing Error 500 when trying to access their Learning Journal
Workaround: Add entry to Timesheets
We'll keep you updated on the progress made to resolve this.
This will be resolved tomorrow!
I'm really pleased to confirm this has been resolved today!
This is still a common occurance for my learners when trying to create entrys on the learning journal. It sometimes causes pictures and videos to upload incorrectly which is becoming very frustrating for them. This could be and excellent tool for formative assessment yet it is extremly buggy and requires further development.
Hi Grant
I'm sorry to hear about the issues your learners are experiencing. Please can you reach out to our support team at support@onefile.co.uk and the team will be able to help.