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Solved

[SIM-2281] - Error 500 opening Journal

Jade Pimblott

started a topic about 3 years ago

Description: Some learners are experiencing Error 500 when trying to access their Learning Journal

Workaround: Add entry to Timesheets

We'll keep you updated on the progress made to resolve this.

M

Mohammed Q
said almost 3 years ago

This will be resolved tomorrow!
Jade Pimblott
said almost 3 years ago

I'm really pleased to confirm this has been resolved today!
G

Grant Chapple
said over 2 years ago

This is still a common occurance for my learners when trying to create entrys on the learning journal. It sometimes causes pictures and videos to upload incorrectly which is becoming very frustrating for them. This could be and excellent tool for formative assessment yet it is extremly buggy and requires further development.
Jade Pimblott
said over 2 years ago

Hi Grant

I'm sorry to hear about the issues your learners are experiencing. Please can you reach out to our support team at [email protected] and the team will be able to help.