Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com) version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play version 1.0.27

OneFile Eportfolio Software Update: Tuesday 29th April 2025

On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.

Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.

Release notes can be found here.

Software Update: Thursday 20th May 2021 - 07:00-07:30am

Jade Pimblott

started a topic almost 4 years ago

On Thursday morning, we're updating OneFile to release some new features, improvements and fixes:

NEW & IMPROVED

Eportfolio

New feature - Log changes to anticipated completion date
- Enabled via Centre Setting
- "Reasons for change" can be created in the look-up tables
- Set new anticipated completion date and reason for change on the Learning Aims page
- Data can be accessed for reporting purposes in the data exports, upon request

FIXES

Eportfolio

On the learner's licence page (showing multiple episodes) the end date now shows the completion date of the portfolio
The daily digest email settings are now only displayed to Learners, Assessors, IVs and Centre Managers

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Software Update: Thursday 20th May 2021 - 07:00-07:30am

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