Reduced Support Availability: 18th July 2024 from 12pm

Just to let you know, our team is attending the OneFile all company meeting on 18th July  2024 from 12pm, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

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[SLAY-4045] Learner Generated Assessments will be sent to the Assessor when selecting the Add Attachments button or Save and refresh

Description:  Selecting the Add Attachments button or Save and Refresh on a generated assessment will cause the assessment to be sent to the Assessor

There are currently no workarounds at the present moment.

We'll keep you updated on the progress made to resolve this.

  • Great news, this has been resolved

  • Hey not sure if i am messaging the right part but i have uploaded all of my tasks, does this mean it then automatically goes to the assessor? or do i need to do something else :)

  • Hi Anne

    Please reach out to our Support team at [email protected] 

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