Software Update: Wednesday 26th January 2022 - 07:00-07:30

On Wednesday morning, we're updating OneFile to release some new changes and improvements.

To find out more, our release notes are available 

Please ensure you have saved any work and have logged out prior to 7:00am to avoid any potential loss of data.

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Homepage not loading once logged in


Some users may be experiencing a partially loaded homeage, when logging into their account.

Our technology team are investigating this and hope to have it resolved as soon as possible.

Please follow to this topic to recieve updates as and when we get them.

  • I'm pleased to confirm this has now been resolved.

  • I have 2 users still experiencing this issue.

  • If you're still experiencing a blank or partially loaded homepage, I'd advise pressing Ctrl+F5 on the partially loaded page.

    If the problem persists, please submit a ticket and we'll look into it for you.

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