Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


OneFile Eportfolio Software Update: Tuesday 29th April 2025

On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.

Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.

Release notes can be found here.


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Software Update: Thursday 21st January 2021 - 07:00-07:30

On Thursday morning, we're updating OneFile to release some new features, improvements and fixes:   

NEW & IMPROVED 

RPL Funding Calculator 

  • All team members now have aexport page where all exported files (CSVs, RPL Skills Assessment Scores, and Skills Assessment PDFs) will be stored for 14 days 

  • Tutors can export completed Skills Assessment as PDF 

Eportfolio 

  • Restrictions on main and additional Learner Aims/Standards has been removed for per-seat customers 

  • Can restrict Employer access to folders within Resources 

Learning Hub  Courses 

  • Lots of WCAG improvements 

  • 200 pieces of criteria can be mapped to each course page 

  • Customise font stylescolours and ability to add bullet points for text on custom pages 

Learning Hub  Learning Journal 

  • Lots of WCAG improvements 

FIXES 

RPL Funding Calculator 

  • Finance Admins can view the 'Manage employers' page 

  • Users can interact with the upload document modals using their keyboard 

  • Line managers can no longer be added or edited using an email address that is associated with an existing account 

  • Help and Support link on the login page opens in a new tab 

Eportfolio 

  • Server error when attempting to agree to the Turnitin user agreement 

Learning Hub  Courses 

  • Learners completing a quiz using a screen reader, that has a time limit, will be informed how long they have to complete the quiz and when the time is complete 

  • Embed file page flashing up when creating a quiz page 

  • Warning message added to inform users using preview mode for a course, that the quiz answers will always be revealed in this mode, irrespective of the 'show correct answers' setting chosen 

Learning Hub – Scorecard 

  • Tooltip appears on Scorecard criteria page if rating prompt message is added to Scorecard Rating Template. 

  

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