Reduced Support Availability: 22nd - 23rd April 2024

Just to let you know, our team is attending the OneFile all company meeting on 22nd and 23rd April 2024, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Feature change alert - New OneFile Login May 2024

From Wednesday 1st May 2024, we're we are updating the login process for all products. . More information on this change can be found here.

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Solved

[SLAY-3100] - Data exports not updated since 21/10/2020

Description: Data exports haven't updated since 21/10/2020.

Our Technical team are currently working on a solution and we'll keep you updated on the progress made to resolve this.

  • Im pleased to confirm that this has been resolved!

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