Scheduled maintenance: Tuesday 2nd September 2025

We will be carrying out scheduled maintenance on RPL and Login on Tuesday, 2nd September. During this period, there will be downtime between 7:00am and 7:30am.
Please make sure you are logged out of your account and have saved any work before this time.
Thank you for your understanding.

Upcoming System Update: Eportfolio & Learning Journal

On Wednesday, 3rd September 2025, we’ll be rolling out a series of enhancements to Eportfolio and the Learning Journal aimed at improving usability, accuracy, and the overall experience for both learners and assessors.

Release Notes
Full details of the changes can be found here.  

⏱️ Scheduled Downtime
Please note that there will be a brief service interruption between 07:00 and 07:30 AM on the day of the update.

⚠️Action Required
To avoid any data loss, make sure you’re logged out and have saved all work before 07:00 AM.


Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

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Software Update: Thursday 22nd October 2020 - 07:00-07:30 (GMT+1)

Jade Pimblott
started a topic almost 5 years ago

On Thursday morning, we're updating OneFile to release some new features, improvements and fixes:   

NEW & IMPROVED 

Eportfolio

  • Per-seat usage report for Centre Manager 

  • API integration with BKSB 

  • Download portfolio includes Journal 

  • Rearrangement of user tabs  

  • Learner UserID visible to Centre Mangers on Learner Episode tab 

  • Provider drop-down appears in alphabetical order on Learner Episode 

  • Added size of each assessment to portfolio showcase 

  • Added ULN to Assessment Plan report 

CPD

  • Profile, activities and criteria limits updated to 100 

Learning Journal (Courses)

  • Prompt for learners advising quiz question requires multiple answers 

  • Quiz settings icon updated to ensure WCAG (Web Content Accessibility Guidelines) compliance.  

RPL Funding Calculator

  • Application data CSV export contains Created, Last Updated and Completed On dates

  • Link to direct users to RPL Funding Calculator Ideas Portal

     


FIXES 

Eportfolio

  • Assessor dashboard table sort saves previous filters 

  • Portfolio can be downloaded if file name is longer than 170 characters long 

  • Tabs no longer appear black if not in focus 

  • Learning aim target progress is no longer treating a blank unit start date as the episode start date 

  • Can now click scroll bar on assessment plan task 

  • Fixed date/time validation on register sessions when editing 

  • No longer require a learner-started method to create assessment plan tasks

RPL Funding Calculator

  • Tutors can view the summary of the funding calculator 

  • Tutors can no longer view Set up Funding Calculator button  

  • Removed a violation in Line Manager drop-down menu 

  • An applicant’s skills assessment no longer opens on the Job Experience page regardless of progress 

  • Users no longer receive a 403 error when updating an application with an employer that has no line managers 

  • Progress and content no longer appears lost when clicking Go Back on the last page of a skills assessment 

  • The skills assessment Introduction page no longer crashes when an applicant logs out or selects the Home button 

  • Uploaded attachments on the skills assessment pages now wrap and no longer clip off the side of the page 

  

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