Reduced Support Availability: 10th July 2025

Just to let you know, our team is attending the Onefile all company meeting on10th July 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

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Software Update: Thursday 1st October 2020 - 07:00-07:30 (GMT+1)

On Thursday morning, we're updating OneFile to release some new features, improvements and fixes:   

NEW & IMPROVED 

RPL

  • Client Owners and Tutors can export an applicant's Skills Assessment scores in a JSON file and use for importing into the applicants OneFile Scorecard as a first entry. 

Learning Journal 

  • Centre Managers, Assessors or Trainee Assessors can import an applicant's RPL Skills Assessment scores in a JSON file into their OneFile Scorecard as a first entry 

Courses 

  • Embed Microsoft Stream, Sway and Forms files 

  • Courses can now be mapped against learning aims criteria for all course page types and not just quiz content 

FIXES 

Eportfolio 

  • Visual updates to progress bars 

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