Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


OneFile Eportfolio Software Update: Tuesday 29th April 2025

On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.

Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.

Release notes can be found here.


Help centre

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Software Update: Thursday 1st October 2020 - 07:00-07:30 (GMT+1)

On Thursday morning, we're updating OneFile to release some new features, improvements and fixes:   

NEW & IMPROVED 

RPL

  • Client Owners and Tutors can export an applicant's Skills Assessment scores in a JSON file and use for importing into the applicants OneFile Scorecard as a first entry. 

Learning Journal 

  • Centre Managers, Assessors or Trainee Assessors can import an applicant's RPL Skills Assessment scores in a JSON file into their OneFile Scorecard as a first entry 

Courses 

  • Embed Microsoft Stream, Sway and Forms files 

  • Courses can now be mapped against learning aims criteria for all course page types and not just quiz content 

FIXES 

Eportfolio 

  • Visual updates to progress bars 

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