Scheduled maintenance: Tuesday 2nd September 2025

We will be carrying out scheduled maintenance on our products on Tuesday, 2nd September. During this period, there will be downtime between 7:00am and 7:30am.
Please make sure you are logged out of your account and have saved any work before this time.
Thank you for your understanding.

Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

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Software Update: Thursday 27th August 2020 - 07:00-07:30 (GMT+1)

On Thursday morning, we're updating OneFile to release some new changes, improvements and fixes:

NEW & IMPROVED 

Eportfolio

  • Total Time in the Timesheets report is now shown as HH:MM, rather than D.HH:MM 
  • Multiple Web Content Accessibility (WCAG) improvements to make sure OneFile is accessible for everyone

Eportfolio API 

  • New Endpoints for Registers
  • New Endpoints for Register Sessions

Learning Journal 

  • Multiple Web Content Accessibility (WCAG) improvements to make sure OneFile is accessible for everyone

FIXES

Eportfolio 

  • Stability improvements to the Download Portfolio feature
  • Reports containing custom data text fields will no longer split into multiple cells when exported and opened in Microsoft Excel
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