Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


OneFile Eportfolio Software Update: Tuesday 29th April 2025

On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.

Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.

Release notes can be found here.


Help centre

Submit a ticket Log in

Software Update: Thursday 27th August 2020 - 07:00-07:30 (GMT+1)

On Thursday morning, we're updating OneFile to release some new changes, improvements and fixes:

NEW & IMPROVED 

Eportfolio

  • Total Time in the Timesheets report is now shown as HH:MM, rather than D.HH:MM 
  • Multiple Web Content Accessibility (WCAG) improvements to make sure OneFile is accessible for everyone

Eportfolio API 

  • New Endpoints for Registers
  • New Endpoints for Register Sessions

Learning Journal 

  • Multiple Web Content Accessibility (WCAG) improvements to make sure OneFile is accessible for everyone

FIXES

Eportfolio 

  • Stability improvements to the Download Portfolio feature
  • Reports containing custom data text fields will no longer split into multiple cells when exported and opened in Microsoft Excel
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