Just to let you know, our team is attending the OneFile all company meeting on 22nd and 23rd April 2024, so we won't be as responsive as usual!
You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.
From Wednesday 1st May 2024, we're we are updating the login process for all products. . More information on this change can be found here.
Help centre
Description
The End Date field on the learner licence page is pulling through the completion date of the last learning aim, rather than the completion date of the portfolio.
Our Development team are working on resolving this issue as soon as possible and we'll post an update when we have further information.
This will be fixed tomorrow!
Great news, this has now been resolved!