Software Update: Wednesday 31st July 2024 7am - 7:30am

On Wednesday, we're updating OneFile Eportfolio, to introduce a new enhancement.  

Please ensure all data is saved and your Eportfolio account is logged out before 7am to avoid any data loss.

Release notes can be found here.


Help centre

Submit a ticket Log in
Solved

[SLAY-965] Download Portfolio Issues

Description:

We are currently experiencing an intermittent issue where a requested download portfolios are taking longer then 2 days to become available to download.

This currently doesn't affect every learner.

Workaround:

We are currently unable to provide a workaround for this issue. However, our Development team are working hard to implement a solution as soon as possible.


1 person has this problem
Login to post a comment