Merry Christmas from Onefile

Season's greetings from everyone at Onefile!

It’s been a very busy few weeks, but Christmas is nearly upon us. 

Click here to see our open hours.

We hope you have a wonderful break full of fun, food and festivities. 

Take care and have a Merry Christmas!

Eportfolio Mobile App Update

Our newest mobile app update is now available, Grab your free download now!

Apple App Store  (Version 1.0.17)➡️ OneFile Eportfolio App on the App Store (apple.com) 

Google Play Store (Version 1.0.18) ➡️ OneFile Eportfolio – Apps on Google Play 

Scheduled Maintenance - Saturday 28th December 2024 7am - 8am

Our services will be temporarily unavailable on Saturday 28th December 2024 due to scheduled maintenance. Thank you for your patience.

Click here for more information.

Please ensue your data is saved and you are logged out before 7am on 28th December. 

Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

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Solved

[9109] Unable to create journal entry due to incorrect timesheet category message

Description:

We are currently experiencing an intermittent issue when a user attempts to create a new Journal entry, they are presented with the message shown below. The message is incorrectly reporting that there are no timesheet categories. Due to this, the user is prevented from creating entries.



Workaround:

We are currently unable to provide a workaround for this issue. However, it is being investigated by our Development team to work on being resolved as soon as possible.

  • Great news - we're about to fix this on Thursday morning

  • This has now been resolved.

    Users with slow internet connection will no longer receive message Your centre manager must define at least one timesheet categorwhen adding a journal entry

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