Software Update: Wednesday 31st July 2024 7am - 7:30am

On Wednesday, we're updating OneFile Eportfolio, to introduce a new enhancement.  

Please ensure all data is saved and your Eportfolio account is logged out before 7am to avoid any data loss.

Release notes can be found here.


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Server Error loading the Gap Analysis or when setting criteria using Gap Analysis

We've been made aware of a problem causing an "unexpected error has occurred" message when loading the Gap Analysis or when setting criteria using the Gap Analysis view.


Our team are working on resolving this and we'll post an update when we have further information.

  • This has now been resolved. We're sorry for any disruption or inconvenience this has caused.

  • This is happening again this afternoon.

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