Scheduled Maintenance - Saturday 28th December 2024 7am - 8am

We will be migrating and upgrading our primary database server on Saturday 28th December 2024. This will require a maintenance window, during which services will be temporarily unavailable.

Click here for more information.

Please ensure your data is saved and you are logged out before 7am on 28th December. 


Software Update: Thursday 12th December 2024

On Thursday, we're updating OneFile Events and Enrol, to introduce some new enhancements and fixes.

Release notes can be found here.


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Server Error loading the Gap Analysis or when setting criteria using Gap Analysis

Adam Fogo
started a topic almost 5 years ago

We've been made aware of a problem causing an "unexpected error has occurred" message when loading the Gap Analysis or when setting criteria using the Gap Analysis view.


Our team are working on resolving this and we'll post an update when we have further information.

  • Adam Fogo
    said almost 5 years ago

    This has now been resolved. We're sorry for any disruption or inconvenience this has caused.

  • R
    Rebecca Ann Jones
    said over 3 years ago

    This is happening again this afternoon.

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