Scheduled Maintenance - 21st September 2024 7am - 9am

We're carrying out some maintenance to our Products on the above date and time.

Please ensure you have saved any work and have logged out prior to 7am to avoid any potential loss of data.

Software Update: Thursday 19th September 2024 7am - 7:30am

On Wednesday, we're updating OneFile Eportfolio, to introduce a new enhancement.  

Please ensure all data is saved and your Eportfolio account is logged out before 7am to avoid any data loss.

Release notes can be found here.


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Solved

[7990] Forum icon not visible on navigation menu if only specific users groups have access to the forums

Description:

The Forum icon will only appear in the Navigation menu, if the Centre Setting "Forums - Allow access to all users" is enabled. If disabled, the forum icon will be hidden to all users on the centre, even if the forum has been enabled for their user group.


Temporary Solution:

From you homepage, add "/forums/" to the end of https://live.onefile.co.uk in the address bar or log into your account and then click here.

  • Great news - we're about to fix this on Thursday morning

  • This has now been resolved.


    All users with permission can now access Forums from the left hand side navigation bar.

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