Submit a ticket Log in

What is the Inclusion Module?

✨New feature alert

The Inclusion Module is available from Thursday, 30th July 2026.

Overview

The Inclusion Module is where your centre records, tracks and supports individual learner needs in Onefile Eportfolio — from a learner's day-to-day profile through to centre-wide reporting. You'll find it as Learner Support in the left-hand navigation.

Contact your Onefile Account Manager to learn more and enable this module.

Quick Summary

  • Record characteristics, learning styles, barriers, support needs and evidence in one place.
  • Build support plans and log the support you deliver.
  • Give learners a regular, supportive wellbeing check-in.
  • What you can see depends on your role and permissions.

What you can do

  • Record learner characteristics, learning styles and preferences.
  • Capture barriers to learning and support needs, and attach evidence.
  • Build support plans with adjustments, goals and a sign-off process.
  • Log the support you actually deliver.
  • Give learners a simple, regular wellbeing check-in.

Who sees what

The module scopes everything to the learners you already have access to:

RoleWhat they can see
Centre Managers & User ManagersThe whole centre
AssessorsTheir own caseload
IQAsThe programmes they quality-assure
EmployersTheir own learners' employer-visible information
LearnersTheir own support page and wellbeing check-ins

Tips & Notes

  • If you can't see a particular tab or feature, it's almost always down to your permissions — your Centre Manager can adjust these.

Terminology

The terminology used in this article may differ depending on your Centre's configuration.

Related Articles

Need Help?

If you need assistance, please contact Onefile Support or your internal support team.


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.