Clear Cache on All Major Web Browsers

Overview

Clearing your browser’s cache can help resolve loading issues, improve performance, and ensure you’re viewing the most up‑to‑date content in Onefile Eportfolio. Follow the steps below for your browser.

Google Chrome

1. Open Chrome.
2. Click the three‑dot menu (top‑right corner).
3. Select Settings → Privacy and security.
4. Click Clear browsing data.
5. Select Cached images and files.
6. Click Clear data.

Microsoft Edge

1. Open Microsoft Edge.
2. Click the three‑dot menu (top‑right corner).
3. Select Settings → Privacy, search, and services.
4. Under Clear browsing data, click Choose what to clear.
5. Select Cached images and files.
6. Click Clear now.

Safari (macOS)

1. Open Safari.
2. Click Safari in the top menu bar and select Preferences.
3. Go to the Privacy tab.
4. Click Manage Website Data.
5. Click Remove All and confirm.

Alternative method (if Develop menu is enabled):

• Click Develop → Empty Caches.

Recommendation

We recommend closing your browser after clearing the cache and reopening it to ensure all updates take effect.

Terminology

Terminology used in this article may differ depending on your Centre or device configuration.

Need Help?

If you have any issues or questions, please contact Onefile Support or your internal support team.