Upcoming Software Update: Enrol Onboarding

On Thursday, 18th June 2026, we’ll be rolling out a series of improvements to Enrol Onboarding.

Full details of the changes can be found in the release notes below:

Enrol Onboarding

Scheduled Downtime: Please note that there will be a brief Eportfolio service interruption between 7:00 and 7:30 AM on the day of the update.

Reduced Support Availability: 8th–9th July 2026

Just to let you know, our team will be attending the Harris Computers all-company meeting on 8th and 9th July 2026, so we won't be as responsive as usual during this time.

You can still access our help guides at any time — just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible.

If your issue is urgent, please set the priority accordingly so we can prioritise it on our return.

Thanks for your patience!

Log out of your account

Jade Pimblott

Modified on: Mon, 9 Mar, 2026 at 4:05 PM

Overview

You can log out of your Onefile account from either the My Accounts page or from within any active account. This guide explains both methods.

Steps

Log Out from the My Accounts Page

Hover over or click your Name at the top-right corner.
Select Log out.

Log Out from Within an Account

Click your Name in the top-right corner of the screen.
Click Log out.

Tips & Notes

If you cannot locate your name, check that you are logged into the correct area (Eportfolio, My Accounts, etc.).
Logging out fully closes your session for security.

Terminology

Please note that terminology used in this article may vary depending on your Centre’s configuration.

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Need Help?

If you encounter any issues or have further questions, please contact Onefile Support or your internal support channels.