Reduced Support Availability: 10th July 2025

Just to let you know, our team is attending the Onefile all company meeting on10th July 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Help centre

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Why is the Eportfolio option appearing greyed out on RPL?

To resolve the issue with the EPortfolio centre not appearing, please follow the steps below:
  1. Click Manage team members 
  2. Click onto the 3 dots on a Tutor account 
  3. Select E-portfolio centre 
  4. Click update team member

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