Merry Christmas from Onefile

Season's greetings from everyone at Onefile!

It’s been a very busy few weeks, but Christmas is nearly upon us. 

Click here to see our open hours.

We hope you have a wonderful break full of fun, food and festivities. 

Take care and have a Merry Christmas!

Eportfolio Mobile App Update

Our newest mobile app update is now available, Grab your free download now!

Apple App Store  (Version 1.0.17)➡️ OneFile Eportfolio App on the App Store (apple.com) 

Google Play Store (Version 1.0.18) ➡️ OneFile Eportfolio – Apps on Google Play 

Scheduled Maintenance - Saturday 28th December 2024 7am - 8am

Our services will be temporarily unavailable on Saturday 28th December 2024 due to scheduled maintenance. Thank you for your patience.

Click here for more information.

Please ensue your data is saved and you are logged out before 7am on 28th December. 

Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

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Break in Learning (Active Learning)

  User Roles

This feature can be used by the following user roles:

  • Centre Managers
  • Assessors (with manage learners permission)
  • Internal Verifier (with manage learners permission) 

  Permissions

Manager Learners

To record a break in learning, follow the steps below:

  1. Navigate to the learner's portfolio
  2. Click Episode tab
  3. Locate Break In Learning
  4. Click Add new Break in Learning
  5. Enter Start Date (the date the BIL starts), the Intended Return Date, and the reason for the BIL
  6. Click Save


To record that a learner has returned from a Break in Learning, follow the steps below:

  1. Navigate to the learner's Episode page, or click the "This learner is on a break in learning" banner on their portfolio page"
    • Note - if the banner isn't clickable, you don't have permissions to access the Episode page
  2. Click Edit for the relevant row
  3. Enter Actual Return Date
  4. Click Save

OTJ

When there is an active Break in Learning, the expected OTJ hours and target OTJ % will be frozen/unchanged until the learner returns from their break in learning. Target progress (calculated based on the unit end dates) will need to be updated to reflect the new start date of the learner. If a unit starts before or during the BIL then the stat date of the unit will also need updating.

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