Upcoming Software Update: Enrol Onboarding

On Thursday, 18th June 2026, we’ll be rolling out a series of improvements to Enrol Onboarding.

Full details of the changes can be found in the release notes below:

Scheduled Downtime: Please note that there will be a brief Eportfolio service interruption between 7:00 and 7:30 AM on the day of the update.


Reduced Support Availability: 8th–9th July 2026

Just to let you know, our team will be attending the Harris Computers all-company meeting on 8th and 9th July 2026, so we won't be as responsive as usual during this time.

You can still access our help guides at any time — just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible.

If your issue is urgent, please set the priority accordingly so we can prioritise it on our return.

Thanks for your patience!

Submit a ticket Log in

Adding Topics to a Forum

Overview

Any user in Onefile Eportfolio can create topics within a Forum. Topics allow users to ask questions, share updates, and collaborate with others across the Centre.

User Roles

This feature can be used by:

  • Any Onefile Eportfolio user

Centre Setting

  • Enable Forums must be switched on by the Centre Manager.

Steps

How to Create a New Topic

  1. Click Forum in the left-hand navigation menu.
  2. Select the Forum name you want to post in.
  3. Click Create a New Topic.
  4. Fill in all required fields for your topic.
  5. (Optional) Tick Send me an email alert whenever someone replies to this topic to receive notifications.
  6. Click Post New Topic.

Once your topic has been posted, users with the appropriate access can reply and contribute to the discussion.

Tips & Notes

  • Ensure your Centre Manager has enabled Forums if you cannot see the Forum option.
  • Use clear topic titles so others can easily find and engage with your discussion.
  • Email alerts help you stay informed about new replies without checking manually.

Terminology

Please note that the terminology used in this article may vary depending on your Centre.

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Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.

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