Reduced Support Availability: 22nd - 23rd April 2024

Just to let you know, our team is attending the OneFile all company meeting on 22nd and 23rd April 2024, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Feature change alert - New OneFile Login May 2024

From Wednesday 1st May 2024, we're we are updating the login process for all products. . More information on this change can be found here.

Help centre

Submit a ticket Log in

Adding Topics to a Forum

  User Roles

This feature can be used by the following user roles:

  • Any OneFile Eportfolio user

You can create a new topic on the forum by following the below steps: 

  1. Click Forum in the left hand navigation 
  2. Click Forum name
  3. Click Create a New Topic
  4.  Fill in all fields 
  5. Select Send me an email alert whenever someone replies to this topic (Optional) 
  6. Click Post New Topic

Once the topic has been made, users with permissions can now reply to your topic.

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