Upcoming Software Update: Enrol Onboarding

On Thursday, 18th June 2026, we’ll be rolling out a series of improvements to Enrol Onboarding.

Full details of the changes can be found in the release notes below:

Scheduled Downtime: Please note that there will be a brief Eportfolio service interruption between 7:00 and 7:30 AM on the day of the update.


Reduced Support Availability: 8th–9th July 2026

Just to let you know, our team will be attending the Harris Computers all-company meeting on 8th and 9th July 2026, so we won't be as responsive as usual during this time.

You can still access our help guides at any time — just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible.

If your issue is urgent, please set the priority accordingly so we can prioritise it on our return.

Thanks for your patience!

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Enabling Forums

User Roles

This feature can be used by the following user role:

  • Centre Manager

Overview

Centre Managers can enable the Forum feature within Onefile Eportfolio. Enabling Forums allows Centres to create discussion spaces for learners, assessors, and other users, depending on which groups are granted access.

Centre Setting

The following Centre Setting controls access to Forums:

  • Enable forum

Steps

How to Enable Forums

  1. Click Centre from the left-hand navigation bar.
  2. Click Settings.
  3. Locate and select the Enable Forum option.
  4. Optionally, restrict access by ticking the user groups you would like to allow (e.g., Assessors, Learners, Employers).
  5. Click Save.

Tips & Notes

  • You can restrict forum access to selected user groups only.
  • Forums can support collaborative learning and Centre‑wide communication.
  • Changes apply immediately once saved.

Terminology

Terminology used in this article may differ depending on your Centre’s configuration.

Need Help?

If you experience any issues or have questions, please contact Onefile Support or your internal support channels.

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