Just a quick heads-up! On 11th December 2025, our support team will be attending the Onefile All Company Meeting, so our response times may be a little slower than usual.
But don’t worry — you can still find answers quickly by searching our Help Centre for guides and FAQs. If you need further assistance, feel free to submit a ticket. and we’ll get back to you as soon as we can.
If your issue is urgent, please make sure to set the priority accordingly when submitting your request.
Thanks for your understanding!
Our newest mobile app update is now available, grab your free download now!
Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com) version 2.0.0
Android coming soon!
This feature can be used by the following user roles:
To see all exports follow the below steps:
The below file types can be exported.
Exported files are stored for 14 days where they can be downloaded.
You can download your skills assessment scores to .JSON and then upload these scores to the learners scorecard.
More information can be found here.