Upcoming Software Update: Enrol Onboarding

On Thursday, 18th June 2026, we’ll be rolling out a series of improvements to Enrol Onboarding.

Full details of the changes can be found in the release notes below:

Scheduled Downtime: Please note that there will be a brief Eportfolio service interruption between 7:00 and 7:30 AM on the day of the update.


Reduced Support Availability: 8th–9th July 2026

Just to let you know, our team will be attending the Harris Computers all-company meeting on 8th and 9th July 2026, so we won't be as responsive as usual during this time.

You can still access our help guides at any time — just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible.

If your issue is urgent, please set the priority accordingly so we can prioritise it on our return.

Thanks for your patience!

Submit a ticket Log in

Understanding Target Progress

Overview

Target progress indicates how far a learner is expected to be at a given point in time for:

  • A unit
  • A learning aim
  • Their overall portfolio

This helps track whether learners are on schedule to meet their deadlines.

Centre Setting Impact

If your Centre has enabled "Apply weightings to target progress", the calculations will include unit or learning aim weightings.

For more information, see the article on Progress Weightings.


Unit Target Progress

Unit target progress is calculated using the following:

  • Unit Start Date
  • Unit Anticipated Completion Date

Learning Aim Target Progress

Calculated by taking an average of the target progress for all selected units within the learning aim.

Overall Target Progress

Calculated by taking an average of the target progress for all selected units across the learner’s portfolio.


Troubleshooting

IssueSolution
Target progress looks incorrectCheck the start and anticipated completion dates for units and learning aims.
Weightings not appliedConfirm that the Centre setting "Apply weightings to target progress" is enabled.

✅ Tip: Ensure all units have accurate dates entered to maintain correct progress tracking.


Terminology

Please note that the terminology used in this article may be different depending on your Centre.

❓Need Help?

If you encounter any issues or have questions, please contact OneFile Support or your internal support channels.

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