Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


Help centre

Submit a ticket Log in

How can I purchase additional suscriptions, licences, credits or seats?

If you've joined OneFile in the last 12 months:

Call us on +44 (0) 161 638 7836 and select option 2 for the Sales team. alternatively, you can email us directly at sales@onefile.co.uk or complete this form on our website.

If you've been with OneFile longer than 12 months and wish to purchase additional seats, please contact your customer success manager via email.

In either case, you'll need to send the following information:

  • Your full name
  • Company name
  • The number of additional user seats you'd like to purchase
  • Your purchase order information

and if applicable:

  • A copy of a quotation if have received one
  • The details of the additional person that needs contacting after the seats have been applied

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.