Merry Christmas from Onefile

Season's greetings from everyone at Onefile!

It’s been a very busy few weeks, but Christmas is nearly upon us. 

Click here to see our open hours.

We hope you have a wonderful break full of fun, food and festivities. 

Take care and have a Merry Christmas!

Eportfolio Mobile App Update

Our newest mobile app update is now available, Grab your free download now!

Apple App Store  (Version 1.0.17)➡️ OneFile Eportfolio App on the App Store (apple.com) 

Google Play Store (Version 1.0.18) ➡️ OneFile Eportfolio – Apps on Google Play 

Scheduled Maintenance - Saturday 28th December 2024 7am - 8am

Our services will be temporarily unavailable on Saturday 28th December 2024 due to scheduled maintenance. Thank you for your patience.

Click here for more information.

Please ensue your data is saved and you are logged out before 7am on 28th December. 

Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

Submit a ticket Log in

Feature change alert - Keychain

We've listened to your feedback and we've made some changes to the user experience when using Keychain and logging out of EPortfolio.

Keychain

We've changed how the settings appear to allow all management of information and additional support appears on the same navigation bar like below:

Log out

We've added a logout button to the user My Account tab to enable users to easily log out of their keychain. 

My accounts will navigate the user back to their Keychain where they can access all their accounts and keychain management

Switch Account will allow the user to easily log into another account on their keychain without going back to the keychain page

Log out will log the user out of all their accounts and keychain 

These changes were released on 09/10/2024.

Please email Support@onefile.co.uk with any questions or feedback.

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