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Changing our public IP address

Jade Pimblott
started a topic 5 months ago

We are reaching out to inform you of an upcoming change that may impact your access to OneFile services.

In order to enhance the security and efficiency of our systems, we will be changing our public IP address. As a result, if you have any network configurations or settings that restrict access based on specific IP addresses, it is important that you update them accordingly to ensure uninterrupted access to OneFile. 

The new IP address is 20.77.104.237.

We'd advise adding the new IP address alongside our current IP's for a smooth transition. 

We'll let you know as soon as we have more information when the changes takes place.

Should you have any questions regarding this change, please do not hesitate to reach out to our support team here. 

We are here to help and ensure a smooth transition for you.

 

  • E
    Ed G
    said 5 months ago

    Hi Jade - can you provide details on when this is likely to come into effect?


    Many thanks!

  • Jade Pimblott
    said 5 months ago

    Hi Ed


    We've not been provided with a date yet, but as soon as we do I'll update this post.


    KR

    Jade

  • Jade Pimblott
    said 4 months ago

    We've posted an update to the announcement!


    The new IP address is 20.77.104.237.

    We'd advise adding the new IP address alongside our current IP's for a smooth transition. 


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