Eportfolio Mobile App Update

Our newest mobile app update is now available, Grab your free download now!

Apple App Store  (Version 1.0.15)➡️ OneFile Eportfolio App on the App Store (apple.com) 

Google Play Store (Version 1.0.15) ➡️ OneFile Eportfolio – Apps on Google Play 

Software Update: Thursday 5th December 2024

On Thursday, we're updating OneFile Eportfolio and Fusion, to introduce some new enhancements and fixes.

Please ensure all data is saved and you are logged out of your account between 7am and 7:30am. 

Release notes can be found here.


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Changing our public IP address

We are reaching out to inform you of an upcoming change that may impact your access to OneFile services.

In order to enhance the security and efficiency of our systems, we will be changing our public IP address. As a result, if you have any network configurations or settings that restrict access based on specific IP addresses, it is important that you update them accordingly to ensure uninterrupted access to OneFile. 

The new IP address is 20.77.104.237.

We'd advise adding the new IP address alongside our current IP's for a smooth transition. 

We'll let you know as soon as we have more information when the changes takes place.

Should you have any questions regarding this change, please do not hesitate to reach out to our support team here

We are here to help and ensure a smooth transition for you.

 

  • Hi Jade - can you provide details on when this is likely to come into effect?


    Many thanks!

  • Hi Ed


    We've not been provided with a date yet, but as soon as we do I'll update this post.


    KR

    Jade

  • We've posted an update to the announcement!


    The new IP address is 20.77.104.237.

    We'd advise adding the new IP address alongside our current IP's for a smooth transition. 


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