Scheduled Maintenance - Saturday 28th December 2024 7am - 8am

We will be migrating and upgrading our primary database server on Saturday 28th December 2024. This will require a maintenance window, during which services will be temporarily unavailable.

Click here for more information.

Please ensure your data is saved and you are logged out before 7am on 28th December. 


Software Update: Thursday 12th December 2024

On Thursday, we're updating OneFile Events and Enrol, to introduce some new enhancements and fixes.

Release notes can be found here.


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Change to Browser Support Policy - Internet Explorer 11

In-line with Microsoft, we're no longer in a position to support Internet Explorer 11, which stopped receiving updates on 15th June 2022. We have updated our browser policy to reflect this change, which also includes a list of supported browsers.

We would advise customers to use the latest stable versions of any of the following browsers:

  • Google Chrome
  • Microsoft Edge
  • Safari

Many parts of the OneFile products will continue to work in Internet Explorer, but we will no longer develop or test our products with Internet Explorer 11 in mind or fix browser-specific bugs caused by Internet Explorer. We encourage you to adopt one of the browsers listed above, whilst using OneFile.

Feel free to submit a support ticket or comment below, if you have any questions.

Kind regards,

OneFile

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