Remote Working? We’re here when you need us!
Working from home?
If you’re concerned about school, college or university closures affecting teaching and learning, remember you can log into OneFile from anywhere. You'll still have access to your portfolio, resources and plans. You can even complete reviews remotely, so you don’t have to travel. The whole system is completely accessible from the safety of your own home.
If you have any questions about accessing OneFile, get in touch.
We’re here when you need us
Our support team will continue to be available as normal between 8am – 6pm, Monday to Friday. You can call us on 0161 638 3876, email us at [email protected] or view articles and submit tickets from our HelpDesk. We’re happy to help all users – learners, tutors, assessors and centre managers with any support they might need.
Onboarding webinars
Our onboarding portal is a resource hub full of user guides, videos and top tips to help you get the most out of OneFile. Tune into our live webinars to get whatever support you need, wherever you are. View our latest webinars and training resources here.
We'll keep you updated over the next couple of weeks regarding COVID-19 and how OneFile will continue to support you - check back here for updates.
In light of the Government’s new restrictions to non-essential travel and contact due to COVID-19, people across the sector are adapting to working from home and planning for potential closures.
It's an unprecedented and uncertain situation, but working from home doesn’t have to impact teaching and learning. With OneFile, you can access the whole system online to create plans, set activities, provide feedback and even complete remote reviews – all from the safety of your own home.
Here are some tips to follow if you’re working from home.