Scheduled maintenance: Tuesday 2nd September 2025

We will be carrying out scheduled maintenance on RPL and Login on Tuesday, 2nd September. During this period, there will be downtime between 7:00am and 7:30am.
Please make sure you are logged out of your account and have saved any work before this time.
Thank you for your understanding.

Upcoming System Update: Eportfolio & Learning Journal

On Wednesday, 3rd September 2025, we’ll be rolling out a series of enhancements to Eportfolio and the Learning Journal aimed at improving usability, accuracy, and the overall experience for both learners and assessors.

Release Notes
Full details of the changes can be found here.  

⏱️ Scheduled Downtime
Please note that there will be a brief service interruption between 07:00 and 07:30 AM on the day of the update.

⚠️Action Required
To avoid any data loss, make sure you’re logged out and have saved all work before 07:00 AM.


Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

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How to lock a learners Delivery Plan

  User Roles

This feature can be used by the following user roles:

  • Centre Manager with permission
  • User Manager with permission
  • Assessor with permission
  • Trainee Assessor with permission

  Centre Setting

Enable Delivery Plans

  Permissions

Can manage learner's delivery plans

You can lock a Delivery Plan on a learners portfolio by following the steps below:

  1. Navigate to the learners portfolio
  2. Click Delivery Plan tab
  3. Click Actions
  4. Click Lock
  5. Click Lock Plan

Users with permission "Can update learner's episode from a delivery plan", will also be able to update the OTJ values when locking a plan on a learner portfolio.

Unable to edit the delivery plan?

Only Delivery Plans which are in draft can be edited. If the plan is locked, you'll need to create a new instance of the delivery plan by clicking on Create new Delivery Plan.

Terminology

Please note that the terminology used in this article may be different depending on your Centre.

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