Upcoming Software Update: Enrol Onboarding

On Thursday, 18th June 2026, we’ll be rolling out a series of improvements to Enrol Onboarding.

Full details of the changes can be found in the release notes below:

Scheduled Downtime: Please note that there will be a brief Eportfolio service interruption between 7:00 and 7:30 AM on the day of the update.


Reduced Support Availability: 8th–9th July 2026

Just to let you know, our team will be attending the Harris Computers all-company meeting on 8th and 9th July 2026, so we won't be as responsive as usual during this time.

You can still access our help guides at any time — just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible.

If your issue is urgent, please set the priority accordingly so we can prioritise it on our return.

Thanks for your patience!

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Configuring the PICSWeb integration for first use

Overview

This guide explains how to prepare and configure the PICSWeb integration for the first time. If your organisation previously used the PICS Desktop Onefile integration, additional steps may be required before enabling the new connection.

PICS Desktop Onefile Integration

Customers already using the PICS Desktop integration should follow Pellcomp’s guidance before enabling and configuring the PICSWeb integration.

Existing Data in Onefile

If Assessors or Placements already exist in Onefile, these must be manually updated in PICSWeb. This prevents the integration from creating duplicate records. To do this, link each Onefile Assessor or Placement to the correct record in PICSWeb.

Please refer to these guides:

Refresh Qualification Links

To retrieve the most up‑to‑date list of learning aims from Onefile, click the Refresh Qualification Links button located in the Integration Status section of the Onefile Summary page in PICSWeb.

Link Apprenticeship Standards

If you deliver Apprenticeship Standards, you will likely want the standard, on‑programme learning, gateway, and EPA learning aims to sync with PICSWeb.

To enable this, match the codes used for each learning aim to the VQ reference fields in PICSWeb. These learning‑aim codes appear in square brackets after the learning aim title on the Learning Aims page for Centre Managers or User Managers in Onefile.

For more information, refer to this guide:
Linking Apprenticeship Standards to PICSWeb

Tips & Notes

  • Ensure all existing Assessors and Placements are linked before enabling the sync.
  • Refreshing Qualification Links ensures you are working with the latest mapped aims.
  • Apprenticeship Standard mapping ensures accurate programme syncing between systems.

Terminology

Please note the terminology used in this article may differ depending on your Centre or MIS configuration.

Related Articles

Need Help?

If you need assistance or have questions about your integration setup, please contact Onefile Support or your internal Support team.

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