Scheduled maintenance: Tuesday 2nd September 2025

We will be carrying out scheduled maintenance on our products on Tuesday, 2nd September. During this period, there will be downtime between 7:00am and 7:30am.
Please make sure you are logged out of your account and have saved any work before this time.
Thank you for your understanding.

Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

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AoA integration

  User Roles

This feature can be used by the following user roles:

  • Centre Manager

To enable the integration, follow the steps below:

  1.  Click Centre in navigation menu
  2.  Click Integrations 
  3. Click Go to integration
  4. Click Enable Integration for Association of Apprentices (AoA)
  5. Enter your 32 character corporate membership ID provided by Association of Apprentices (AoA)
  6. Click Confirm membership

If you do not have your corporate membership ID, please contact the AoA. Partnerships - Association of Apprentices 

Once enabled your learners will see AoA Membership button on their keychain navigation bar. Clicking on this will log them into your organisations AoA account. If the learner doesn't existing with your AoA, they'll be prompted to active their account when clicking on AoA Membership.Learners who access their portfolio via single sign-on will not be taken to the keychain pages, which means they won’t see the AoA functionality within the keychain. Therefore, a new tile has been added to the portfolio page, allowing learners to access the Association of Apprentices services directly from within ePortfolio.

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