Scheduled maintenance: Tuesday 2nd September 2025

We will be carrying out scheduled maintenance on RPL and Login on Tuesday, 2nd September. During this period, there will be downtime between 7:00am and 7:30am.

Please make sure you are logged out of your account and have saved any work before this time.

Thank you for your understanding.

Upcoming System Update: Eportfolio & Learning Journal

On Wednesday, 3rd September 2025, we’ll be rolling out a series of enhancements to Eportfolio and the Learning Journal aimed at improving usability, accuracy, and the overall experience for both learners and assessors.

Release Notes
Full details of the changes can be found here.

⏱️ Scheduled Downtime
Please note that there will be a brief service interruption between 07:00 and 07:30 AM on the day of the update.

⚠️Action Required
To avoid any data loss, make sure you’re logged out and have saved all work before 07:00 AM.

Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Notes

Tracy Capewell

Modified on: Wed, 2 Jun, 2021 at 8:46 AM

The Notes icon is located within the learners portfolio and contains private notes that are not visible to the learner.

User Roles

This feature can be used by the following user roles:

Centre Manager
Internal Quality Assurer
Assessor
Employer

To create a Note follow the below steps:

Access learner portfolio
Click Notes Icon
Click Create Note
Title note
Select who can see by checking checkbox
Add Note text
Select File (Optional)
Click Save

Reports

All Notes added can also be exported in a CSV format by clicking the Export option.

The Notes report can also be located by navigating to the Learner Reports section within the main reporting suite.

Terminology

Please note that the terminology used in this article may be different depending on your Centre.