RPL: No reduction on completed skills scans.

We're aware of an issue where the RPL funding reduction isn't being applied to applicants since the latest update on 18/02/2025, around 2pm GMT.

Currently, there's no workaround available. Whilst we investigate with urgency, we advise you not to accept or reject any applicants that come through, until we have further information.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.22

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.22


Software Update: Monday 24th February 2025.

On Monday, we're updating OneFile E, to introduce some new enhancements and fixes.  

Release notes can be found here.

Please ensure you are logged out of your account on the above date and time to avoid any data loss.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

Submit a ticket Log in

Creating a Journal Entry (Legacy Feature)

  User Roles

This feature can be used by the following user roles:

  • All users with access to learner portfolio
  • Learner with setting enabled

  Centre Setting

Allow Learner access to the Learner Journal 

Upgrade

This guide refers an old version of the Journal feature. Please contact your Customer Success Manager to discuss upgrading to the Learning Hub to take full advantage of the new and improved "Learning Journal".

To create a journal entry, please follow the steps below:

  1. Click Journal in the navigation bar or portfolio page
  2. Click Create Journal Entry
  3.  Optionally change the pre-entered title
  4.  Click in the Journal Entry box to begin typing up your entry
  5.  Pick your Category
  6.  Enter a start date, start time and duration
  7.  Click Save

You can also upload any attachments to this entry or choose to make it private.



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