Scheduled maintenance: Tuesday 2nd September 2025

We will be carrying out scheduled maintenance on RPL and Login on Tuesday, 2nd September. During this period, there will be downtime between 7:00am and 7:30am.
Please make sure you are logged out of your account and have saved any work before this time.
Thank you for your understanding.

Upcoming System Update: Eportfolio & Learning Journal

On Wednesday, 3rd September 2025, we’ll be rolling out a series of enhancements to Eportfolio and the Learning Journal aimed at improving usability, accuracy, and the overall experience for both learners and assessors.

Release Notes
Full details of the changes can be found here.  

⏱️ Scheduled Downtime
Please note that there will be a brief service interruption between 07:00 and 07:30 AM on the day of the update.

⚠️Action Required
To avoid any data loss, make sure you’re logged out and have saved all work before 07:00 AM.


Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Submit a ticket Log in

Creating a Journal Entry (Legacy Feature)

  User Roles

This feature can be used by the following user roles:

  • All users with access to learner portfolio
  • Learner with setting enabled

  Centre Setting

Allow Learner access to the Learner Journal 

Upgrade

This guide refers an old version of the Journal feature. Please contact your Customer Success Manager to discuss upgrading to the Learning Hub to take full advantage of the new and improved "Learning Journal".

To create a journal entry, please follow the steps below:

  1. Click Journal in the navigation bar or portfolio page
  2. Click Create Journal Entry
  3.  Optionally change the pre-entered title
  4.  Click in the Journal Entry box to begin typing up your entry
  5.  Pick your Category
  6.  Enter a start date, start time and duration
  7.  Click Save

You can also upload any attachments to this entry or choose to make it private.



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