Software Update: Thursday 23rd January 2025 7am to 7:30am

On Thursday, we're updating OneFile Eportfolio, Keychain login, Data exports, Engage, Courses and API to introduce some new enhancements and fixes.  

Release notes can be found here.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

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Download Portfolio

  User Roles

This feature can be used by the following user roles:

  • Centre Manager
  • Centre Monitor
  • Assessor
  • Learner
  • Internal Quality Assurer
  • Lead Internal Quality Assurer
  • Employer
  • Observers

  Permissions

Can Download Learner Portfolio

  1. Navigate to the learner’s portfolio
  2. In the 'Information and Options' section click Manage
  3. Click Download Portfolio
  4. Tick Include file attachments if you would like the attachments to be included in the export
  5. Click Request Download

If you can't view the Download Portfolio icon, you don't have permission.

When the portfolio has been created, you will receive a message/email notifying you that it is ready to be downloaded. To download the portfolio, click on the Download ZIP File button.

Important - To view the downloaded portfolio:

  1. Locate the ZIP file
  2. Extract the Zip file (usual right-click and "Extract All") 
  3. Open the folder titled "Portfolio", unless renamed
  4. Open the file titled Index.htm

Following the steps above will load the portfolio in a browser window, which will allow you to navigate through the portfolio as you would do online.

If you're unable to extract the files, your IT helpdesk should be able to help.

Download Portfolio includes

  • My Profile
  • Assessment Plans
  • Unit Summaries 
  • Assessments 
  • Reviews 
  • Cancellations 
  • Expert Witnesses & Witnesses 
  • Timesheets and Off-the-job Summary
  • Journal Entries (If using the old version of the journal)
  • Tasks Completed

Terminology

Please note that the terminology used in this article may be different depending on your Centre.

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