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Eportfolio Mobile App Update

Our newest mobile app update is now available, Grab your free download now!

Apple App Store  (Version 1.0.17)➡️ OneFile Eportfolio App on the App Store (apple.com) 

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Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

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Review.csv

From Wednesday 13th December 2023, the below fields will be populated for review events in the Review.csv data export to enhance reporting on Review type changes within Reviews:

  • Field Name: ReviewType

    Data Type: Varchar

    Field Length: 100

  • Please could you confirm if the new column ReviewType will be added to the end of the record (becoming column 24 of Review.csv)?


    Many thanks,

  • Hi Martin
    Yes, that’s correct. The field will be added as an additional at the bottom of the available fields.


    Send us a message at Support@onefile.co.uk if you have any further questions or would like a chat with the team.

    -Jade

  • This update will now take place on Thursday 14th December 2023


  • Can I just double-check: the CSV files that we get via FTP around 6-6:30am on Thurs 14th will have the new column? Many thanks,


  • Hi Martin


    The additional field will appear on your exports on Friday 15th showing Thursday 14th data

  • Hi,


    I have a review.csv file dated 15/12/2023 at 2am.


    I am not seeing the new column. The last column is currently "WBRDelegateRole"

  • Hi Philip


    I've raised a ticket with the Software Support team who'll be in touch.

    If you have any questions, please email the team at Support@onefile.co.uk

  • Hi,

    We retrieve the CSV files from the FTP location at around 0600-0630 each morning, as I believe they are only refreshed around that time. We obtained Review.csv with the new column this morning (15th Dec).


    I hope this helps,

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